Having a solid grasp of what is realistic, doable and likely to work is what helps both parties work through this process to reach a realistic plan..

Eighty/20 Assesment

Every penny spent on the assessment phase can pay back a thousand times over. In every new engagement I strongly recommend before doing anything, that each client spend at least two days with us evaluating where they are, what their problems are and where they want to go. Assumptions made at this stage can be disastrous so it is important to talk to someone who knows what questions to ask and what information is important. There is a great temptation to rush in with a preconceived idea and a half thought out solution, but experience has taught us that there is no such thing as a one size fits all approach to scheduling. 

Once the overall objectives have been agreed on, then a full understanding of the gap should be documented showing where a company is and where they want to be. This document needs to detail how the current systems work with a clear description of their limitations.

As you explore the possibilities, ideas will start to crystallize into a clear vision of what the business solution will look like from a high level.

The Design Phase

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